Terms/Conditions & Privacy Policy.

Cluxton IT Consulting SMS Terms & Conditions
Effective Date: August 27, 2026

By opting in to receive SMS messages from Cluxton IT Consulting ("Cluxton," "we," "us," or "our"), you agree to these SMS Terms & Conditions.

1. SMS Program Description
Cluxton IT Consulting may send text messages related to:

• Appointment scheduling and reminders
• Service updates and notifications
• Support communications
• Project updates

Message frequency may vary depending on your interactions with Cluxton IT Consulting and the services you receive.

2. Opt-In Consent
By providing your mobile phone number and opting in, you expressly consent to receive recurring SMS messages from Cluxton IT Consulting.
Consent to receive SMS messages is not a condition of purchasing any products or services.

3. Message and Data Rates
Message and data rates may apply based on your wireless carrier plan.
Cluxton IT Consulting is not responsible for any charges imposed by your mobile carrier.

4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you re-enroll.

5. Help and Support
For assistance, reply:
HELP
Or contact us directly:
Cluxton IT Consulting
Phone: 614.696.8808
Email: [email protected]
Website: https://www.cluxton.com


6. Supported Carriers
SMS service availability depends on your mobile carrier. Delivery of text messages is subject to effective transmission by your wireless carrier, and Cluxton IT Consulting cannot guarantee message delivery.

7. User Responsibilities
You agree to:

• Provide accurate mobile contact information.
• Notify us if your mobile number changes.
• Use our services in accordance with applicable laws.
  
  

8. Limitation of Liability
Cluxton IT Consulting is not liable for delayed, undelivered, or misdirected messages, service interruptions, carrier-related issues, or any damages arising from participation in the SMS program.

9. Changes to Terms
Cluxton IT Consulting reserves the right to modify these SMS Terms & Conditions at any time. Updated terms will be posted on our website with a revised effective date.

10. Contact Information
For questions regarding these SMS Terms & Conditions:
Cluxton IT Consulting
Email: [email protected]
Phone: 614.696.8808
Website: https://www.cluxtonit.com
 
 
Data Privacy & Protection
Cluxton IT Consulting is committed to protecting your privacy and safeguarding your personal information.

Information We Collect
When you opt in to receive SMS communications, we may collect:

• Mobile phone number
• Name
• Contact information
• Communication preferences
• Message history and interaction records
• Customer account information related to services we provide
  
  

How We Use Your Information
We use your information to:

• Deliver requested SMS communications
• Provide customer support
• Schedule and manage appointments
• Send service-related notifications
• Improve customer experience
• Comply with legal and regulatory obligations
  
  

Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent records will not be sold, rented, or shared with third parties except as necessary to:

• Deliver SMS messages through authorized service providers
• Comply with legal requirements
• Protect the rights, security, and operations of Cluxton IT Consulting
  
  

Data Security
Cluxton IT Consulting employs reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Security measures may include:

• Microsoft 365 security controls
• User authentication and access controls
• Encryption where applicable
• Secure data storage practices
• Regular security monitoring
  
  

Data Retention
Personal information and SMS communication records may be retained for business, legal, compliance, and operational purposes as permitted by law.

Your Privacy Rights
Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw SMS consent
• Request information regarding data processing practices
  ​
  

To exercise these rights, contact us at:
[email protected]